Privacy Policy

Introduction

House of Puto Bao values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

1. Information We Collect

• Name, mobile number, email address, and delivery address.
• Order details, payment-related references, and support messages.
• Technical information such as browser, device type, and IP address.

2. How We Use Your Information

• To process and deliver your orders.
• To coordinate delivery with logistics partners.
• To send order updates, receipts, and support responses.
• To improve our platform, products, and customer service.

3. Sharing of Information

We only share the data necessary to complete your order, including payment providers (such as PayMongo) and delivery partners (such as Lalamove). We do not sell your personal data.

4. Data Retention and Security

We keep order and account data only as long as needed for operations, legal requirements, and fraud prevention. We apply reasonable technical and organizational measures to secure your data.

5. Your Rights

• Request access to your personal information.
• Request correction of inaccurate details.
• Request deletion, subject to legal and operational limits.

6. Cookies

We use cookies and local storage to keep your session, cart, and checkout preferences working properly.

7. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

8. Contact Us

For privacy concerns, contact us at [email protected].